Shipment is done using the danish postal service (PostDanmark), at their rates, charged to you, without any overhead or surcharge.
Delivery will usually be within 4 days of payment (in Denmark) and somewhat longer to other countries, depending on the postal service.
With us, you always have 14 days return right, as long as the item is in its original state without damages.
You have 2 years of warranty. If you should happen to receive a defective/damaged item, we will exchange it upon return of the damage item. This means that when I get the damaged item back, I will send you a new one. Should it happen that it was not defective, you will have to pay for shipment back to you.
I expect that you will inform me if you have not received your shipment within the expected delivery time. This is my only possibility to solve problems with orders, such as transfers without correct name etc.